Delivery

All over the world



You have a fast, simple and economical delivery method:

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French "La Poste" (up to 500g): Cost by country

  • Overseas zone 1: 4€ - estimated time of 3 to 7 working days - a tracking number will be sent to you by email
  • Overseas zone 2: 5€ - estimated time of 5 to 10 working days
  • European Union & Switzerland: 4€ - estimated time of 2 to 5 working days
  • World: 5€ - estimated time of 5 to 10 working days

* Customs fees may apply for countries outside the European Union



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Colissimo World (from 500g): Cost according to weight and country*

Estimated delivery time: 2 to 10 working days depending on the area - delivered to you, against or without signature depending on the country* - a tracking number will be sent to you by email.

* Customs fees may apply for countries outside the European Union

** Only EU countries can be delivered without signature, in which case we are no longer responsible and cannot manage the deterioration or loss of packages.



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Colissimo *Europe Pickup Point (from 500g): Cost according to weight and country

Estimated delivery time: 2 to 10 working days - delivered to your post office or Pickup relay - a tracking number will be sent to you by email and the availability at your chosen Pickup Point will be indicated to you by sms.

* Only EU countries can claim this solution



In metropolitan France



You have a fast, simple and economical delivery method:

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The Post Office with tracking

La Poste with tracking (up to 500g): 3€ / FREE from 25€*

Estimated delivery time: 2 to 4 working days - in your Mailbox - a tracking number will be sent to you by email.

*FREE from 25€ of products purchased, on all products of less than 500g, for individuals in metropolitan France and Monaco only.



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Colissimo Point Withdrawal (from 500g): Cost according to weight / OFFER from 25€*

Estimated delivery time: 2 to 4 working days - delivered from your post office or in Pickup relay - a tracking number will be sent to you by email and the availability in your chosen Pickup Point will be indicated to you by sms.

* FREE from 25€ of products purchased, on all products over 500g, for individuals in metropolitan France and Monaco only.

Colissimo without signature (from 500g): Cost by weight*

Estimated delivery time: 2 to 4 working days - delivered to your door - a tracking number will be sent to you by email.

* In case of problem with deliveries without signature, we will not be held responsible.

Colissimo with signature (from 500g): Cost by weight*

Estimated delivery time: 2 to 4 working days - delivered to your door, against signature - a tracking number will be sent to you by email.

* For any problem we take care of everything



Withdrawal from the workshop



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Withdrawal from the workshop: FREE

Estimated delivery time: indicated when you place your order. Online payment and products can be collected the next day in our workshop 9 rue de la gare - 67980 Hangenbieten, near Strasbourg, there is no weight limit for this method of collection.


Your order shipped within 24h*

* Excluding weekends, public holidays, pre-sales and specific periods. Refer to the date indicated when ordering.

We do everything to ensure that your order is waiting for you in your mailbox as soon as possible!

All packages are shipped from Monday to Friday, at the latest 24 hours after receipt of your payment (in case of payment by check or bank transfer, it will therefore be necessary to add to the delay the collection time).



Your products protected and packed with care

Your orders are prepared with care, in order to protect your products as well as possible. Fragile products or products that are at risk of being folded are specifically packaged.

Your delivery costs, when you pay them, are reduced to a minimum. They include packaging, handling and postage. We recommend that you group your purchases into a single order to save on these shipping costs.

For any products delivered without signature, we cannot be held responsible for the deterioration or loss of the package. We will also not be able to conduct research on your behalf. Only the choice of a pickup point or home delivery against signature will engage us in the responsibility of your package until its receipt in person. Once the good receipt has been signed, we will no longer be responsible for your package and you certify that it has been received correctly.



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